it keeps showing the error msg after input all the debit /credit card i

SN
Asked on December 15, 2022 at 03:39 PM

it keeps showing the error msg after input all the debit /credit card info in publish page
""We're sorry, something seems to have gone wrong. Please try again.""
it works well in sandbox... may i know how to fix this issue ?

This is a re-post of a comment on How to Integrate Form with PayPal Personal

Page URL:
https://www.jotform.com/help/391-how-to-integrate-form-with-paypal-sta<br/>ndard/
Mightor

Jotform Support

Answered on December 15, 2022 at 04:29 PM

Hello SN,
Thanks for reaching out to Jotform Support. I checked both forms in the account associated with the email address you're using now but I can't see that they're integrated with PayPal Personal. If you're referring to a different form, can you let us know the forms URL so we can check it?
Let us know if you have any other questions.