it keeps showing the error msg after input all the debit /credit card i

  • SN
    Asked on December 15, 2022 at 3:39 PM

    it keeps showing the error msg after input all the debit /credit card info in publish page
    ""We're sorry, something seems to have gone wrong. Please try again.""
    it works well in sandbox... may i know how to fix this issue ?

  • Mightor JotForm Support
    Replied on December 15, 2022 at 4:29 PM

    Hello SN,

    Thanks for reaching out to Jotform Support. I checked both forms in the account associated with the email address you're using now but I can't see that they're integrated with PayPal Personal. If you're referring to a different form, can you let us know the forms URL so we can check it?

    Let us know if you have any other questions.