Does downloading submission data remove them on the system?

  • VFG
    Asked on December 15, 2022 at 5:01 PM

    Once I down load all my informatinn do I lose it in Jot

  • Jeric JotForm Support
    Replied on December 15, 2022 at 10:12 PM

    Hi VFG,

    Thanks for reaching out to Jotform Support. Downloading the submission data will not delete them in the system. It's just similar to creating a copy of them.

    Just not though that some old submissions will get deleted when you exceeded your plan's submission storage. In your case, you are on a Free plan with 500 submission storage. If you exceeded that, the old submission data will be automatically deleted to make room for new submissions.

    Let us know if you have other questions.