Allow customer to chosse payment options

  • Martin
    Asked on December 15, 2022 at 5:56 PM

    I created a form using the Purchase Order element. When If the user now clicks on "Submit", I want to let her choose the payment options (PayPal, Stripe) and pay. I am a bit puzzled - how do I achieve this?

  • Rahul JotForm Support
    Replied on December 15, 2022 at 11:24 PM

    Hi Martin,

    Thanks for reaching out to Jotform Support. I understand that you would like to allow your customers an options to choose payment option for your order form. You already have integrated the Purchase order payment method in the form but this doesn't allow your customers to choose other payment options. Please note that Purchase Order payment method allow you to collect order from the customer without payment at that time. Later on, you can collect the money offline like via a check or wire transfer.

    Also, please note that you can only integrate one Payment method in the form like PayPal or Stripe. You can't allow multiple payment methods in a single form. Let me show you how to Integrate a payment method in your order form:

    • In the Form Builder, click Add Form Element from the top left corner.
    • Go to the Payments tab.
    • Search for the desired payment method and drag it to the form. Make sure to remove existing payment method if you don't want that.
    • Setup the payment settings.
    • Save the settings.

    1671164452 639bf224df91c  Screenshot 10

    You might also want to check out this guide about Mastering Payment Form Integrations with Jotform

    Let us know if you have any other questions.