The print button does not work when the form is embedded to my website

  • Profile Image
    rdrollinger
    Asked on December 10, 2014 at 10:15 PM

    1.  Print option does not work from the form page

    2.  The phone number option on the form is incompatible with smart phones.  You have a ( )  Parentheses around area code which prevents smart phones from dialing number on the form received.

     

    Please reply.

  • Profile Image
    Welvin
    Answered on December 11, 2014 at 07:33 AM

    Hi,

    It's probably because of a script conflict between your website and the form embed codes. Re-embedding your form using our iframe method should fix that: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Your problem related to the phone number field has been moved here as a new thread: http://www.jotform.com/answers/473352. Will attend to it shortly.

    Thank you!