JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please share to us the URL of your website where we can test the embedded jotform.
We need this information to provide you with the appropriate suggestion/solution.
As an initial suggestion, you can also try using the custom Thank You URL redirect to redirect the user back to your website page after submitting the form.
Hope this help. Inform us if this did not work.