I am trying to download an excel .

  • Norene Marinelli
    Asked on January 25, 2023 at 6:56 PM

    I am trying to download an excel . It keeps downloading but nothing happens

  • Rene JotForm Support
    Replied on January 26, 2023 at 12:42 AM

    Hello Norene,

    Thanks for reaching out to Jotform Support. When I checked your form I wasn't able to see any data on it. To better assist you, could you please share with us the link to the form where you are trying to download the data in Excel? It would also help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to help you with this.