Save and Continue feature: change recipient email.

  • NEA-New Mexico
    Asked on January 26, 2023 at 6:23 PM

    why can't we update the recipient for the 'save later' email? it doesn't make sense to send the email and link to the account holders email if they are not the ones saving the form.. does this make sense?

  • Rene JotForm Support
    Replied on January 27, 2023 at 1:52 AM

    Hello NEA-New,

    Thanks for reaching out to Jotform Support. Currently, the saving form draft will only be sent to the email address associated with the account that is currently logged in using the same browser. Unfortunately, it is currently not possible to change the receiver email.

    Before escalating this to our Developer team, could you please explain a bit more about the use case of this option that you are looking for?

    After we hear back from you, we’ll have a better idea of what’re the requirements and how to help.

  • neanm
    Replied on January 27, 2023 at 11:03 AM

    so i did more research and found it only does this when i am logged in or using a familiar computer. thank you for your response on this but i figured it out!