A box in the build is not showing up in publish

  • Deborahbain
    Asked on January 27, 2023 at 3:05 PM

    I am raying o build a simple suggestion form- but the actual suggestion box will not show up when I go to publish. It is there in the build and preview. Please assist.

  • Abdul JotForm Support
    Replied on January 27, 2023 at 6:45 PM

    Hello Deborah,

    Thanks for reaching out to Jotform Support. I have checked your form, and I can see that there are many errors in the conditions section:

    1674862779 63d460bb2a7ce  Screenshot 10

    To fix this, you need to delete or fix all these conditions. To do that, you should follow the tasks below;

    1. Go to the SETTINGS
    2. Select CONDITIONS.
    3. Click on each condition and select either the pen icon to edit the condition and fix it or the gear icon to delete, disable or clone it:

    1674863019 63d461abb34e5  Screenshot 21

    Here you can learn How to Show or Hide Fields Based on the User’s Answer, if you have any doubts about this condition, please provide more details about what you need to set up on your form, and I will be happy to provide detailed guidance.

    Let us know if you have any other questions.