Approval Flow - Sender cannot see easily what has or has not been approved

  • johngtatp
    Asked on January 27, 2023 at 5:52 PM

    As a form submitter, it seems I can see the sent forms for approval, however without viewing each submission there is no way to know which ones have been approved or denied. Is there something that I am missing. This would really be key functionality to me. The approver gets a sentbox with multiple tabs showing what as been approved and what is awaiting approval. This is great. Is there no way for the sender to know?

  • Rene JotForm Support
    Replied on January 27, 2023 at 11:51 PM

    Hello John,

    Thanks for reaching out to Jotform Support. I've checked your form approval flow and I saw that there are emails set to be sent to the filer whenever their submissions got approved or denied:

    1674881135 63d4a86f28ff4  Screenshot 10

    With this, the user will be notified about the outcome of their submission. However, if you are trying to notify a specific person for each submission outcome, you can add an email element or add a recipient email to the email element in the flow:

    1674881393 63d4a971db908  Screenshot 21

    To know more about Jotform approvals, kindly check out this guide.

    Give it a try and let us know if you need any other help.