How to use Gmail as your email sender via SMTP

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    Asked on January 27, 2023 at 11:48 PM

    My eMail responses to both the Notifier and the Auto Response are receiving this messages with the email.

    “The sender hasn't authenticated this message so Gmail can't verify that it actually came from them. Avoid clicking links, downloading attachments, or replying with personal information.”

     I changed the setting in the advanced section to use my Gmail email which I thought was authenticated when I set it up. How do I set my Gmail email account and get rid of this message which is misleading.

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    Answered on January 28, 2023 at 06:08 AM

    Hi Arthur,

    Thanks for reaching out to Jotform Support. When I checked your account it seems that you have set up SMTP for your account. May we know if 2-step verification is enabled on your Gmail account? Note that if this is enabled, Less Secure App is unavailable for use. See below message:


    Please make sure to follow Step 3-7 on this guide on how to use your gmail account as your email sender via smtp.

    Give it a try and let us know how it goes.

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    Answered on January 28, 2023 at 01:18 PM

    This was absolutely spot on, it corrected my problem. Thanks for the usual great support.