Upload space out of quota - fixed

  • pavitraarealty
    Asked on January 31, 2023 at 11:41 PM

    Dear team,My form is not working "Pavitraa Green Street Booking Form Please assist me.

    I deleted old forms and form submissions also.

    Its Showing Error " You have run out of the quota"

  • Jennifer_St Jotform Support
    Replied on February 1, 2023 at 12:05 AM

    Dear Pavitra,

    You will have to upgrade your plan or have to wait until your quota renews updates for the next month.

    The quota for your plan updates every month. It seems that you've reached your quota for this month. Deleting forms unfortunately won't help as the quota is counted by submissions instead of the number of forms.

    See below the information from the Jotform User Guide. Click here to get to the page explaining the different error messages within Jotform.

    1675227822 63d9f2aed098b  Screenshot 10

    I hope this helped.

    Jen

  • pavitraarealty
    Replied on February 1, 2023 at 2:10 AM

    But how is it possible, how its showing form over quota, its starter plan & only one form is working & space is also did not full yet.

    plz solve the error, my work is stucked.

  • Edward_E
    Replied on February 1, 2023 at 3:11 AM

    Hi pavitraarealty,

    Thanks for reaching out to Jotform Support. I cleared your form caches and checked your account. Everything looks seamless at the moment and also your form works.

    Let us know if there’s anything else we can help you with.