Understanding Common Form Errors

September 8, 2022

You may encounter a few different form errors in Jotform and the error meaning depends on the message. Below is a list of common errors you may encounter on your form.

Note

The following list is limited to standard form errors. If you encounter any errors, have questions, or looking for assistance, feel free to contact Jotform Support.

404 Not Found

The 404 error shows when the form or page could not be found.

404 Not Found

It may be temporarily unavailable, moved, or no longer exists.

Depending on your privacy settings, the error could also appear when viewing uploaded files on your form. For more information, see How to Unrequire Log-in to View Uploaded Files.

Invalid Form URL

There’s an implemented domain separation rule in which depending on your country, you may need to use a different domain name for your forms — for example, jotform.us or jotform.me. The “Invalid Form URL” error means that the form is viewed in an incorrect Jotform domain.

Invalid Form URL

Make sure to use the correct Jotform domain name for your form.

This form is currently unavailable!

The “This form is currently unavailable!” error appears when the form is disabled or deleted.

This form is currently unavailable!

For more information, see How to Enable or Disable a Form.

Form not found

The “Form not found” error means the form was suspended for violating the Terms of Use.

Form not found

It is always advisable to read every single term to avoid unnecessary problems. If you’re the form owner, don’t hesitate to reach out to Jotform Support for assistance.

Sorry! Only one entry is allowed

The “Sorry! Only one entry is allowed” error is related to the Unique Submissions form setting.

Sorry! Only one entry is allowed

When a strict or loose check is enabled, form fillers can only submit one entry. To learn more, see How to Set Unique Submissions on a Form.

Form over quota

The “Form over quota” error appears when the form has exceeded its allocated quota and cannot be used at the moment.

Form over quota

This error appears when you reach your submission limit for the month.

You can either wait until the submissions counter resets to zero, which happens every first day of the following month, or upgrade to any available paid plans to increase your submission limits and enable all your forms right away. For more information, see Jotform Features and Pricing.

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