When does account usage and limits reset?

  • fourseasonsfarmmarket
    Asked on February 1, 2023 at 9:58 AM

    We are a small farmers market and for the first time, hit our 100 submital maximum yesterday . I thought that would roll over today but I received an email that our form would be disabled today. Does this work on calendar month or is it a rolling 30 days? We cannot afford the $40/month fee to upgrade.

    Thanks.


    Mary Hurst

    Four Seasons Farm Market manager

    Jotform Thread 4835305 Screenshot
  • Christopher JotForm Support
    Replied on February 1, 2023 at 10:05 AM

    Hi Mary,

    Thanks for reaching out to Jotform Support. The account usage and limits reset every first day of each month. I have reviewed your account and your usage and limits have already reset. Check out this guide about Understanding Your Account Usage and Limits.

    Let us know if there’s anything else we can help you with.