Is there also a way to reject duplicate submissions (same name, same email, same appointment)?

  • awkwordness
    Asked on February 24, 2023 at 8:06 AM
    Is there also a way to reject duplicate submissions (same name, same email, same appointment)?
  • Chris_L JotForm Support
    Replied on February 24, 2023 at 8:11 AM

    Hi awkwordness,

    Thanks for reaching out to Jotform Support. You can prevent duplicate submissions based on a certain question. Let's go through it together.

    First, click on the Settings tab in the top menu of your form builder and then click on the Show More Options button:

    1677244099 63f8b6c38fac2  Screenshot 10

    Scroll down until you reach the Unique Question dropdown. From here, you can select the form field (ie. the Email field) that will be checked and the form will not accept duplicate submissions based on previously entered values in the select form field:

    1677244118 63f8b6d6986f1  Screenshot 21

    Related guide: How to Set Unique Submissions on a Form

    Reach out again if you have any other questions.

  • awkwordness
    Replied on February 24, 2023 at 8:23 AM

    Thank you.

    What if i'd like to be a combination of answers?

    Example: someone can submit multiple times using the same email but not for the same appointment.

  • Chris_L JotForm Support
    Replied on February 24, 2023 at 8:35 AM

    Hi awkwordness,

    Thanks for getting back to us. I'm afraid we don't have this feature yet, unfortunately, I can't also think of possible workaround that can help in achieving your requirement.

    Reach out again if you need any more help.