How to prevent Gmail and Yahoo email addresses from being entered in my form

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    entrogen
    Asked on January 08, 2015 at 03:58 PM

    For example:  Under "Email", someone puts joe@gmail.com.  I don't want to accept gmail or yahoo addresses.  How would I do this?

     

    Thanks

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    raul
    Answered on January 08, 2015 at 05:18 PM

    A way that I can think of to accomplish this, would be using conditional logic in order to hide the submit button (so the form cannot be submitted) if the entered email address contains the word "gmail" or "yahoo"

    Please take a look at this form: http://form.jotformpro.com/form/50076233582957 and let us know if this could work for you.

    If it does, feel free to clone it to your account to check it further.
    Thanks.

  • Profile Image
    entrogen
    Answered on February 02, 2015 at 08:37 PM

    This is a good workaround.  Do you have any other suggestions?   It would be nice to have some feedback such as "Gmail addresses are not accepted" so that the user could correct his input.  The tooltip in the sidebar does not accomplish this very well apparently since I'm still receiving Gmail addresses.  Thanks!

  • Profile Image
    EltonCris
    Answered on February 03, 2015 at 01:23 AM

    @entrogen

    We actually have a feature where you can disallow free email addresses like gmail, yahoo & hotmail.

    Just open your email field properties and set "Disallow Free Addresses" to Yes.

    Hope this helps. Thank you!

  • Profile Image
    entrogen
    Answered on February 03, 2015 at 01:37 PM

    @EltonCris 

     

    Thank you.

  • Profile Image
    raul
    Answered on February 03, 2015 at 02:46 PM

    On behalf of my colleague, you're welcome.

    Feel free to contact us again if you need assistance.
    Thanks.

  • Profile Image
    alexosit
    Answered on October 17, 2016 at 07:18 AM

    Has this feature been recently removed?

    I remember being able to use it in the past, but now I can't seem to find it anywhere, as the display of the email options has also changed - any hints on how we can exclude free email accounts now?

     

       

     

  • Profile Image
    jonathan
    Answered on October 17, 2016 at 09:23 AM

    @alexosit

    We will resolve your question here https://www.jotform.com/answers/962792

    Thanks.