Conditional Logic

Make your smart forms smarter with conditional logic. Set up your form to show or hide form fields, send emails to certain users, show different thank-you messages, and more — all based on how the user fills in your form.

Create interactive online forms that react to the way your audience answers each question. Providing a personalized form experience for each user will encourage them to complete the form — that means more signups, leads, and customers!

Show / hide fields

Only show the form fields that are relevant to each user based on their previous answers.

One Field at a Time

Encourage users to elaborate on their answers when collecting surveys or feedback — for example, if a user states that they were dissatisfied with something on an event satisfaction survey, you can show a text box to allow them to explain further.

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Multiple Fields

When collecting applications or registrations, allow users to elaborate on their answers by showing or hiding multiple fields for questions at once.

Example Form User Guide

Require fields

Require additional fields based on previous answers.

Get the Answers You Need

Prevent users from submitting incomplete order forms or registrations by requiring email, delivery address and more.

Example Form User Guide

Calculate fields

Assign values to form fields and use conditional logic to do complex calculations.

Calculate a Field

Add up price totals for orders, payments, invoices, and more by calculating the field values.

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Pass Field Value to another Field

If a user’s billing and shipping address is the same, they can simply tick a box to carry the address over to the next section.

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Answer Piping into Text

Immediately provide personalized instructions after a user orders a product or submits a booking — such as how long shipping will take for an order, or how to reschedule or cancel a booking.

Example Form User Guide

Skip pages

Let users skip pages that aren’t relevant to them.

Speed up Form Completion

If a certain question doesn’t apply to a user, they can then skip irrelevant pages in your customer satisfaction survey or feedback form, allowing you to collect the most accurate data possible for your research.

Example Form User Guide

Thank each user personally

Build closer relationships with your audience by creating a personalized Thank You page that pops up after they’ve finished filling out your form.

Customize Thank You Messages

After they’ve filled out your form, thank new customers, donors, subscribers, or event guests with a personalized message that includes their name and confirms that you’ve received their submission.

Example Form User Guide

Send Email Confirmations

Set up an autoresponder and instantly email order confirmation letters, PDF invoices, event tickets, and more based on the email address, location, selected language, and other information provided by users.

Customize Email Based on User’s Answer

Email a specific event ticket depending on which event location was purchased through your form. You can also relay work requests to the correct teams in your company, based on information a user selects or enters in your form.

Example Form User Guide

JotForm Conditional Logic TutorialConditional logic is a useful tool that makes your forms easier to fill out — but setting it up can be tricky at first.

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