Embed form: Form fields missing in the form

  • Willem de Wet
    Asked on February 28, 2023 at 8:17 PM

    I have created a form with a configurable list that work fine on the jotform platform. However when i try to imbed the form into my html website, it returns an error message in the place of the "configurable list" ="It may have been moved, edited, or deleted." In addition the signature box and upload documents box is also not visible? I am in need of guidance/

    Page URL: https://www.jotform.com/help/282-how-to-set-up-the-configurable-list-widget/
  • Rahul JotForm Support
    Replied on March 1, 2023 at 1:56 AM

    Hi Willem,

    Thanks for reaching out to Jotform Support. I'm sorry you are having this trouble. I understand that all the form fields are getting visible properly when previewing in Jotform but embedding the form on your website, the form fields are missing. I would like to suggest using iFrame embed method on your website to see how this goes.

    If the issue still persists for you, can you share more details so we can look into this further?

    • URL of the page on your website where you have embedded Jotform.
    • Form URL from your Jotform account you are referring to here.
    • Some screenshots showing the issue.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.