I am only getting the form uploads (pictures.

  • Sophie
    Asked on March 1, 2023 at 7:52 PM

    I am only getting the form uploads (pictures.signatures) as an attachment to the email. Not the PDF.

    Page URL: https://www.jotform.com/help/503-how-to-include-submissions-as-pdf-attachment-in-the-email-notifications/
  • Hilary JotForm Support
    Replied on March 2, 2023 at 1:24 AM

    Hi Sophie,

    Thank you for reaching out to Jotform Support. Understood that you have difficulties on getting the pdf as attachment in the email, may you share us the form link so that we can check for you and advise further? Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.