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Gina ChristofaroAsked on March 20, 2023 at 11:37 PM
We will have integrations with Google Sheets (new forms submitted add new rows). How will a cancelled recurring subscription send any notifications (via Jotform, email, and/or the Google Sheets integration)? Thanks!
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Buğra JotForm DeveloperReplied on March 21, 2023 at 3:38 AM
Hi Gina,
Thanks for reaching out to Jotform Support. Sure, you can integrate Google Sheets in just a few easy steps. They’ll be updated automatically if form submissions are edited. But, since subscriptions initiated through a form are being handled via payment processors, it is impossible to update sheets for subscription cancellations. Let me show you how to integrate Google Sheets into your form:
- In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
- In the Settings menu, click on the Integrations option and Google Sheets integration.
- Now, select and connect your Google account.
- Select an option.
- Choose your form fields.
- Click on Save, and that's it.
We also have a guide about How to Integrate Forms With Google Sheets that you can check out.
Let us know if you need any other help.