I'm unable to acces my account's Billing page

  • InvernessVintageMarket
    Asked on March 29, 2023 at 7:18 AM

    Hi, I can't seem to access the billing page. Nothing comes up when I click on it.


    Thanks for your help.


    Hope Wilkins

  • Christian JotForm Support
    Replied on March 29, 2023 at 7:28 AM

    Hello Hope,

    Thanks for reaching out to Jotform Support. I reviewed your account and could not find anything that would prevent you from accessing/loading your account's Billing page. I recommend signing out, then signing back in. It's also a good idea to clear your browser caches, use another browser, try a private browser, or if possible, check your Billing page from another device.

    Let us know if you need any more help.