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  • Profile Image

    Email Notifications only going to default email address

    Asked by Agata on January 31, 2015 at 04:11 PM

    Hi,

    When I create new forms and set email notification, the emails (both test and the proper notifications) are sent to the default email address on the system. If I add other emails, they are not getting there.

    Please help.

    Thanks

    Agata

  • Profile Image

    Answered by raul on January 31, 2015 at 07:47 PM

    Upon checking your most recent forms: http://www.jotformpro.com/form/50304377725959 & http://www.jotformpro.com/form/50306528185959

    I see that you're asking for credit card information in them and this is a violation of our terms of use. You must refrain yourself from asking such information without using any of our Payment Tools.

    Please remove these fields from your forms to prevent your account from being suspended.

    Thank you.