Email Notifications only going to default email address

  • Agata
    Asked on January 31, 2015 at 4:11 PM

    Hi,

    When I create new forms and set email notification, the emails (both test and the proper notifications) are sent to the default email address on the system. If I add other emails, they are not getting there.

    Please help.

    Thanks

    Agata

  • raul
    Replied on January 31, 2015 at 7:47 PM

    Upon checking your most recent forms: http://www.jotformpro.com/form/50304377725959 & http://www.jotformpro.com/form/50306528185959

    I see that you're asking for credit card information in them and this is a violation of our terms of use. You must refrain yourself from asking such information without using any of our Payment Tools.

    Email Notifications only going to default email address Image 1 Screenshot 20

    Please remove these fields from your forms to prevent your account from being suspended.

    Thank you.