What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    can sub users on accounts be separate businesses with their own payment gateways?

    Asked by dbcarr34 on February 01, 2015 at 01:29 AM


    If I make gift card forms for other businesses could i use sub accounts for this purpose and get the business' payment gateway info and plug in?  Or, would each payment gateway require a separate account?



  • Profile Image

    Answered by Shadae on February 01, 2015 at 11:33 AM

    Hi Dennis,

    I apologize, I do not fully understand your inquiry.

    Would you like to know if you can set up different payment gateways on each of your forms?

    If that is the case, you can have a different payment gateway on each of your forms. Each form can have the payment integration set up differently.

    If that is not want you want to achieve please provide us with more information, we would be happy to assist you.

    Thank you.


  • Profile Image

    Answered by dbcarr34 on February 02, 2015 at 02:51 PM

    Hello Shadae,

    Thanks for the response.  Here is the scenario:

    I am doing business with company A, B, C, D, etc.  As part of my service, I offer to set up a gift form page online so their customers can purchase gift cards.  I want to do this with my jot form account.  I want to plug in their email address and payment gateway information so they are alerted when someone purchase a gift card.


  • Profile Image
    JotForm Support

    Answered by david on February 02, 2015 at 03:52 PM


    Each of your forms can be setup independently from the others.  This includes having different payment gateways, email addresses for notifications and so on.  During the setup for payment fields, each time you will presented with the choice of which address to send the payment to:


    You can also set you notifications to send to different addresses:


    This can be done for each form.

    Let us know if you have any further questions and we will be happy to help.