Email notification: able to add recipient in autoresponder and receive notification?

  • Restoring Connections
    Asked on April 17, 2023 at 11:17 AM

    How can I add our admin email address to the autoresponder email so that it goes to the person submitting the form but also to our admin? I don't want to create a notification as I have over 32 forms that we now need to have copies of and I would like them to be exactly the same as what gets sent to the person submitting.

  • Mary JotForm Support
    Replied on April 17, 2023 at 11:49 AM

    Hello Restoring Connections,

    Thanks for reaching out to us for help. You will need to set up an email notification if you wish to have the admin email address receive the form submissions. Email notification is the email alert sent to you and the autoresponder is the email alert sent to the respondent of the form. Please note that the Starter (Free) plan is limited to one recipient. Paid accounts can add up to 10 recipients.

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    Let us know if there’s anything else we can help you with.