Form not showing properly on the web page

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    Asked on February 02, 2015 at 11:57 AM
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    Answered on February 02, 2015 at 12:54 PM

    Hello. My form works correctly only after reloading the page of my website. Does not hide some fields. How to fix it?

    Hi there, 

    I checked your website and I did not find any issues with it. Based on the screenshot you provided, the correct form is showing correctly on the website. I would recommend you reviewing your conditions. Or please provide more details about the fields you want to hide or show.


    Thank you.

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    Answered on February 02, 2015 at 02:21 PM

    What browser did you use?

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    Answered on February 02, 2015 at 03:24 PM

    I've checked your website using Chrome and Internet Explorer and your form looks correctly in them:

    However, in Firefox your form looks like the screenshot you shared with us.

    Could you please try to re-embed your form following the steps provided in this guide:

    Let us know if this helps.