Form not showing properly on the web page

  • misyakoffruslan
    Asked on February 2, 2015 at 11:57 AM
    Jotform Thread 508104 Screenshot
  • Jan
    Replied on February 2, 2015 at 12:54 PM

    Hello. My form works correctly only after reloading the page of my website. Does not hide some fields. How to fix it?

    Hi there, 

    I checked your website and I did not find any issues with it. Based on the screenshot you provided, the correct form is showing correctly on the website. I would recommend you reviewing your conditions. Or please provide more details about the fields you want to hide or show.

    Form not showing properly on the web page Image 1 Screenshot 20

     

    Thank you.

  • misyakoffruslan
    Replied on February 2, 2015 at 2:21 PM

    What browser did you use?

  • raul
    Replied on February 2, 2015 at 3:24 PM

    I've checked your website using Chrome and Internet Explorer and your form looks correctly in them:

    Form not showing properly on the web page Image 1 Screenshot 40

    Form not showing properly on the web page Image 2 Screenshot 51

    However, in Firefox your form looks like the screenshot you shared with us.

    Form not showing properly on the web page Image 3 Screenshot 62

    Could you please try to re-embed your form following the steps provided in this guide: https://www.jotform.com/help/70-Adding-a-form-to-Wix-Site

    Let us know if this helps.
    Thanks.