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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not showing properly on the web page

    Asked by misyakoffruslan on February 02, 2015 at 11:57 AM
    Page URL:

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    JotForm Support

    Answered by Jan on February 02, 2015 at 12:54 PM

    Hello. My form works correctly only after reloading the page of my website. Does not hide some fields. How to fix it?

    Hi there, 

    I checked your website and I did not find any issues with it. Based on the screenshot you provided, the correct form is showing correctly on the website. I would recommend you reviewing your conditions. Or please provide more details about the fields you want to hide or show.


    Thank you.

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    Answered by misyakoffruslan on February 02, 2015 at 02:21 PM

    What browser did you use?

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    Answered by raul on February 02, 2015 at 03:24 PM

    I've checked your website using Chrome and Internet Explorer and your form looks correctly in them:

    However, in Firefox your form looks like the screenshot you shared with us.

    Could you please try to re-embed your form following the steps provided in this guide: https://www.jotform.com/help/70-Adding-a-form-to-Wix-Site

    Let us know if this helps.