How many email addresses can I add at once?

  • Anne V
    Asked on April 20, 2023 at 9:47 AM

    How many email addresses can I add at once? We have an Enterprise Account and am wanting to send it to about 100 team members.

  • Waqas JotForm Support
    Replied on April 20, 2023 at 10:04 AM

    Hi Anne,

    Thanks for reaching out to us for help. You can learn more about Jotform Enterprise on this page. If you fill out the Contact Form, our dedicated Enterprise team will get in touch with you as soon as possible to answer all of your questions.

    Let us know if you have any other questions.

  • Anne V
    Replied on April 20, 2023 at 6:44 PM

    Thanks Waqas. However, we already have the Jotform Enterprise account.

    I added about 100 emails and the survey did not get sent out. But when I tested it by just sending it to myself it worked. I suppose I want to know, is there a limit? Or do I have to do something to allow my survey to be sent out to so many people?

    thanks

    Anne

  • Vanessa JotForm Support
    Replied on April 21, 2023 at 12:53 AM

    Hi Anne,

    Thanks for getting back to us. You can only add 10 email recipients to the Send for via Email feature.

    1682052220 6442147c54a92  Screenshot 10

    If you're an Enterprise user, I recommend contacting our Enterprise Support team and see if they can adjust the limit. You can also try getting the direct form link by following this guide and using your regular email to send the form to more than 10 email recipients at once.

    1682052763 6442169b9631c  Screenshot 21


    Let us know if there’s anything else we can do for you.