What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to redirect the Disabled form to redirect or splash page?

    Asked by averyoilandpropane on February 03, 2015 at 05:40 PM

    I found where to enable/disable a form... is there a way when disabled, to create splash page that explains why there was a dead end/404 or offer a re-direct?

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    JotForm Support

    Answered by jonathan on February 03, 2015 at 07:04 PM


    I think you meant something similar to the solution described here


    You can customize the warning message and add a redirect URL link that form respondent can use if the encounter the jotform submission limit.


    here is a demo jotform you can test http://www.jotformpro.com/form/50127271022945

    It has a Warning Message like this


    Let us know if this work or not..



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    Answered by averyoilandpropane on February 04, 2015 at 10:05 PM

    Great message and solution.  But my form is not full... so if I create a warning message - how do I turn it on?


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    JotForm Support

    Answered by jonathan on February 04, 2015 at 10:15 PM

    You can -How-to-Enable-Disable-a-Form


    when disabled, the form will trigger the 'custom warning message'



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    Answered by mhowe479 on June 28, 2016 at 07:56 PM

    I have a form and have done as mentioned above and added a warning message and a URL. How do I make the URL work so they can just click it and it opens the new link? AT the moment it just appears as text.

    The link below is the old disabled form:


    The redirect link is:




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    JotForm Support

    Answered by Chriistian on June 28, 2016 at 09:17 PM

    You can put the link within an <a></a> tag so that it is clickable. Here's an example below:

     <a target="_blank" href="https://www.form.jotform.com/mhowe479/2017-Emergency-Contact-Details">https://www.form.jotform.com/mhowe479/2017-Emergency-Contact-Details</a>

    The yellow highlighted text will be the link to the form, while the blue highlighted text will be the text that will be displayed. You can change the blue highlighted text into any other text such as the form's title. I have now updated your form to become a clickable link. Here's how it will look.

    If you need further assistance, please let us know.