Hello I'm not able to enable the form offline.

    Answered on May 02, 2023 01:32 AM

    I'm not able to enable the form offline. How to proceed?

  • Clara JotForm Support
    Answered on May 02, 2023 03:16 AM


    Thanks for using Jotform Support. If you're referring to using Jotform Mobile Forms without internet access, it's really easy.  On the Jotform Mobile App, you can use Offline Mode to save your form to your device so you can fill it out, or you can use Kiosk Mode even when you don't have an internet connection. All of the submission data will be saved to your device and then later sent to your Inbox once you have an internet connection. Let me show you how to set it up:

    • On your My Forms page, tap on the Gear icon at the top of the page, and select Offline Forms.
    • Choose the form you want to access in Offline Mode.

    1634285848 61693918c412d image 6 copy Screenshot 10

    When you don't have an internet connection, tap on your form, and in the menu that comes up, tap on Fill Out or Kiosk Mode.

    1634285973 6169399506c8e Mobile Offline Screenshot 21

    You might also want to check out our detailed guide about Offline Mode.

    If you're referring to something else, can you explain a bit more about the issue so I can get a better idea of what's happening?

    Once we hear back from you, we'll be able to move forward with a solution.