What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to enable a State based Tax on a PayPal form

    Asked by bbrander on February 11, 2015 at 02:44 PM

    I am trying to charge state sales tax for Oklahoma only. I have set up the payment wizard to do so but it is not charging it. Can you look at my form 

    paypal tax paypal state tax paypal form
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    JotForm Support

    Answered by BDAVID on February 11, 2015 at 03:39 PM

    Upon viewing the tax settings, I seems there is no a base tax rate:

    Please take a look a this step by step guide to help you accomplish that: http://www.jotform.com/help/296-How-to-Add-Tax-to-Your-Payment-Form

    Let us know if you have more questions, we will be glad to assist you.

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    Answered by bbrander on February 11, 2015 at 05:30 PM

    When I assign a base rate it applies it to all states. I only want to charge Oklahoma buyers.

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    JotForm Support

    Answered by Mike on February 11, 2015 at 06:11 PM

    There was a space after the 'Oklahoma'_ on your form tax configurations. I have removed the space, and also added the 'ok' option.

    It seems to be working properly now.

    Please feel free to contact us if you need any further assistance.

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    Answered by bbrander on February 11, 2015 at 06:18 PM

    Thank you!