What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where is my account information?

    Asked by Mortvedt on February 11, 2015 at 06:54 PM

    I am trying to find out account information on JotForm.  Where is it kept?  I need to find out when our subscription ends?  Can I cancel at any time, if needed?  And if so, where?

    my account information JotForm find and
  • Profile Image
    JotForm Support

    Answered by jonathan on February 11, 2015 at 08:28 PM

    When you are logged in to your account, you can view your My Account Profile page using the account link in profile avatar on the upper right.

     

    or use this direct URL link https://www.jotform.com/myaccount/

    The Billing Information page is on the Billing Tab on the left panel or this link https://www.jotform.com/myaccount/billing

    To cancel subscription, just click on the Starter option then follow the succeeding instructions.

     

     

     

    Let us know if you need further assistance.

    Thanks.