GA4 Integration Request - Update

  • sazuma848
    Asked on May 15, 2023 at 12:41 AM

    I read this answer and it says that the number of users affects it, so I ask the question.

    The support for Universal Tracking tags is set to be discontinued in July of this year, and a very large number of webmasters are being forced to move to GA4. For us, it is really important that support for Google Analytics 4 is in place to enable analysis, which directly affects business results.

    I would like to see you decide when you will support GA4 so that users can decide whether they should continue to use Jotform or give up and look for another tool.

  • Israel JotForm Support
    Replied on May 15, 2023 at 3:09 AM

    Hello sazuma848,

    Thank you for reaching out to Jotform Support. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. 

    I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    In the meantime, let us know if you have any other questions.

  • RebaseCyprus
    Replied on May 16, 2023 at 2:22 PM


  • Rose JotForm Support
    Replied on May 16, 2023 at 7:50 PM

    Hi RebaseCyprus,

    We have not received any update about this feature request. However, this is tagged as an important feature to develop. We will get back to you in this ticket if there's any update.

    Let us know if there’s anything else we can help you with. 

  • Walczak_Eleonora
    Replied on June 4, 2023 at 5:35 PM

    I am also urgently requesting this feature be fast-tracked.

  • Chris_L JotForm Support
    Replied on June 4, 2023 at 5:41 PM

    Hi sazuma848,

    Thanks for getting back to us. Unfortunately, I don’t have an update yet. As noted by my colleague Israel, we are unable to provide you with an ETA due to the reason he mentioned. But rest assured that we will update you on this thread once we hear back from the team assigned to work on this request.

    In the meantime, let us know if you have any other questions.