Sign Document - send to specific URL after signing

Hi there,

For Sign Documents, is there a way to send the recipient to a specific URL after signing (like an invoice page or payment portal)?

Thanks!

Hi Cynthia,

Thanks for reaching out to Jotform Support. Unfortunately, the feature you are looking for isn't currently available, but rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. As a workaround, you can Add an E-Signature to Your Form, then add the specific URL to the thank you page. Let me show you how to set that up: 

• In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
• In the menu that opens on the left side of the page, click on Thank You Page.
• Now, select Redirect to External Link and paste in the URL that you need. That's it, you're done.

Reach out again if you have any other questions.

Thanks so much - I realized that after I submitted my answers and didn't see a delete option! Much appreciated.

Hi Cynthia,

Thanks for getting back to us. I can not see your latest message in this thread, it appears blank to me. However, I could receive a notification about this message in which I can see that you need to access the Thank-you page setting in the Sign Documents.

This feature is available only for your Forms, not for the Sign Documents. It's really easy to change the Thank You Page settings in Form Builder. Let me help you with it:

• Open your form in Form Builder and click on the Settings tab at the top of the page. 
• In the menu on the left side of the page, click on Thank You Page.
• In the Thank You Page section, click on the Gear icon on the top right side of the page. Here, you can change the layout, add new buttons, and add the form fields.
• You can also use the Redirect to an External Link After Submission option to redirect people to another website when they submit their answers.

Give it a try and let us know if you need any help.

Hi Cynthia,

Thanks for getting back to us. Since this is a new question, I've moved it to a separate thread, just to avoid confusion. You can check out my reply to that here.

Please let us know if you have any other questions.