What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not loading or very slow

    Asked by mobilemarketron on February 18, 2015 at 05:28 PM

    It's taking a lot longer than usual to access our form, it used to be instant and now 15-20 seconds.

    Page URL:
    http://form.jotform.us/form/41054672002139

    OR and Than Taking
  • Profile Image

    Answered by raul on February 18, 2015 at 07:05 PM

    I've checked your forms and it loaded in 8 seconds on my side.

    Could you please try to clean your browser's cache and load it again? I've also cleared your form's cache to see if it helps.

    Also, please let us know the URL of the web page where you have it embedded in case you're rendering the form this way, so we can make further tests.

    Let us know if the issue persists.
    Thank you.