Membership Fee through Conditions is incorrect somewhere

  • snit99
    Asked on June 2, 2023 at 3:14 PM

    When someone pays for their membership, it is charging them $32.47. But it should be $31.60.

    They are getting charged $0.87 extra for just the Membership fee.

    I've looked through my conditions, and I cannot figure out what is going on.

    Basic fee is $31.60 (fee + PayPal fee)

    Printed Directory is $10.87 (fee + PayPal fee (0.87))

    Our members should be charged only $31.60 if they do not order a printed directory.


    Can you help, please!

    Thank you!



  • Mightor JotForm Support
    Replied on June 2, 2023 at 11:02 PM

    Hi snit99, 

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Let us know if you have any other questions.

  • Mightor JotForm Support
    Replied on June 2, 2023 at 11:46 PM

    Hi snit99, 

    Thanks for your patience, we appreciate it. Your members are getting charged $0.87 extra because of this calculation:

    Membership Fee through Conditions is incorrect somewhere Image 1 Screenshot 20

    You'll need to remove .87 in the Update/Calculate Field condition above if you want your members to only be charged $31.60 if they do not order a printed directory.

    Let us know if you have any other questions.

  • snit99
    Replied on June 10, 2023 at 12:44 AM

    THANK YOU!