Data submitted in Full Name and Address fields doesn't appear in the email notification

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    Asked on February 23, 2015 at 01:43 PM

    Hey there, I'm jumping in on this post with the same problem. Everything works fine when I view submissions through the site, but once it gets sent to the office administrators email he doesn't see the Full Name and Address fields. 

    Wondering if I can get the same problem fixed. We will be purchasing an account very shortly, this Jotforms is absolutely life saving!


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    Answered on February 23, 2015 at 01:56 PM


    Your form notification email is not well configured. A simple way to fix this would be to re-create the whole settings. The first thing you need to do is to delete the current notification: and then re-create it:

    Let us know if you have any further questions.


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    Answered on February 23, 2015 at 03:03 PM

    I have it working now. Thanks again to everyone for the quick replies here and through email.


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    Answered on February 23, 2015 at 03:59 PM

    On behalf of my colleagues you are most welcome. I'm glad to hear that it is solved now and that we are able to assist you in a quick manner.

    Thank you for letting us know.