I made some email notification based on some answers, but the thing is that everyone is receiving that email. Is something wrong with my form?

  • Kevin De Lucio
    Asked on June 9, 2023 at 7:20 PM

    I made some email notification based on some answers, but the thing is that everyone is receiving that email. Is something wrong with my form?

    Page URL: https://www.jotform.com/help/167-how-to-send-email-based-on-users-answer/
  • Justin_E Jotform Support
    Replied on June 9, 2023 at 7:43 PM

    Hi Kevin,

    Thanks for reaching out to Jotform Support. After checking your account, I have seen that you are currently using a guest account to create this thread. Can you please provide us with the form URL link you are having trouble with? Also, if you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

    We'll be able to move forward once we hear back from you.