What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Adding Gift Certificate Field to Payment Form

    Asked by Cinderella on February 26, 2015 at 01:29 PM

    When a customer uses a Gift Certificate on Jot Form, what happens to the remaining balance?

    gift certificate gift coupon code
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    JotForm Support

    Answered by Mike on February 26, 2015 at 03:27 PM

    Thank you for contacting us.

    The 'Code' field on your form is not connected with the Payment Tool.

    You might consider using a 'Coupon Code' feature as the Gift Certificate Code field instead.

    Guide:

    How To Add Coupon Code in the Payment Form

    Example:

    If you need any further assistance on this, please let us know.