Hello, I have approvers that must login to approve submissions. Where can I find information about these

  • Erin Hardwick
    Asked on June 12, 2023 at 7:03 PM

    Hello,

    I have approvers that must login to approve submissions. Where can I find information about these "approvers" accounts? They are not technically listed as a user on our account but I have an employee who needs to update their name and wants the avatar removed. How do they do that?

    Page URL: https://www.jotform.com/help/how-to-enable-or-disable-require-login-in-approvals/
  • Tim_Rub
    Replied on June 13, 2023 at 2:39 AM

    Hi Erin,

    Thanks for using Jotform. You can see information about who submitted your private form via the submission view. You can access it like this:

    • On your My Forms Page, hover over your form.
    • Click on More on the right side of the page.
    • Under Data, select Submissions.

    Hello, I have approvers that must login to approve submissions. Where can I find information about these Image-1

    Since the account needed to make the submission is always a Jotform account for private form submissions, your employee can change their Account Settings under Avatar. Unfortunately, it is not possible to remove the avatar from their profile.

    Hello, I have approvers that must login to approve submissions. Where can I find information about these Image-2

    To change their Jotform username, they will have to reach out to us directly with the username they want to change it to and 2 alternatives in case their username is already taken.

    Reach out again if you have any other questions.