If receiving end has downtime, will webhook keep trying?

  • Siniša Bronić
    Asked on June 13, 2023 at 9:22 PM

    If the webhook was not delivered, for example, downtime on the receiving end, will Jotform keep trying? If yes, how many times and with what interval between tries?

  • Girish JotForm Support
    Replied on June 14, 2023 at 3:06 AM

    Hi Siniša,

    Thanks for contacting Jotform Support. From what I can see there is a 30 second timeout. If there is downtime at receiving end, the webhook gets timed out after 30 seconds. Once the downtime, is resolved, your webhook should retrigger automatically, else you can also reintegrate the webhook again on your form.