Is it possible to transform data sent to Webhooks in JSON array format?

  • Jaime
    Answered on June 26, 2023 10:24 AM


    webhook body data is sent in PHP format not JSON. Some backend platforms as retool read json objects not php as incoming webhooks. Is it posibble to transform it to json array? I know i can use auotmation services to read it and process it but im trying to use the post data directly to retool databse. Am i a little lost here?

  • Shirized Ina Garces JotForm Support
    Answered on June 26, 2023 10:47 AM

    Hi Jaime,

    Thanks for reaching out to Jotform Support. Please take note that the format of the form data sent to Webhooks is always form multipart format and unfortunately, the format cannot be changed. To fulfill your request,  I would suggest you build a custom page on your website to read the POST data of the form in JSON format. 

    You might want to check out this guide How to View Submissions as POST Data for more information.

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? 

    Let us know if you have any other questions.