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    Forwarding address information to Stripe

    Asked by stretchandstaple on March 09, 2015 at 04:12 PM

    Charging custom shipping amounts and sales tax based on location

    So I want to use conditional logic to charge different shipping amounts based on the state the customer is in, and sales tax for those customers who are in Washington state.  I was able to do this by separating the shipping address fields into multiple fields as opposed to using the prebuilt address field whose individual fields aren't editable in conditional logic.  However, the problem I am having is that now the form doesn't pass the shipping address to stripe which would mess up our whole shipping flow. 

    I see that in the properties of the stripe payment fields you can request to send one form field to Stripe, but since the shipping address fields are now separate I need the ability to send all of the shipping address fields to stripe, or I need to be able to edit the individual fields within the prebuilt shipping address form and make them selectable in conditional logic.

     

    Page URL:
    http://form.jotformpro.com/form/50616811757963

    tax address field multiple fields form field shipping payment shipping payment tax
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    Answered by Ben on March 09, 2015 at 05:17 PM

    Have you considered the shipping and tax options in the Stripe payment processing tool itself?

    You can see more about it here:

    How to Add Tax to Your Payment Form

    How to add shipping cost to Payment Forms

    Do let us know if that would work for you.

  • Profile Image

    Answered by stretchandstaple on March 09, 2015 at 07:06 PM

    No the basic payment tool, where you can add this stuff in is far too limited for our form, we have multiple options and configurations for our products and it is just way too much stuff to just select a product from a list at the end of the form. If you work through that form you will see what I mean.

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    JotForm Support

    Answered by Mike on March 09, 2015 at 08:21 PM

    There is no way to edit default Address section field.

    So you might consider combining the Address with conditional logic into a single field.

    Make sure to enable 'Add field to equation as text by default.' before adding the field (text fields are grayed out).

    Then, configure the Stripe tool to use that combined field.

    Forwarded to Stripe.

    If you need any further assistance, please let us know.