What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does the amount of items purchased change the submission count?

    Asked by AATR on March 12, 2015 at 04:41 PM

    Does the amount of items purchased change the submission count?

    So if John Smith registers and decides he wants to bring the wife and two kids, he fills out all the required form information, he is ready to pay and hits submit and is redirected to PayPal where he enters his cc info to pay for 4 tickets and hits submit....would that equate to 1 SSL submission????

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    JotForm Support

    Answered by KadeJM on March 12, 2015 at 05:15 PM

    No, the amount of items you are planning on selling through your payment integration does not affect the submission count in any way.

    Please see my answer here to your second question for a more detailed explanation about this.

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    Answered by AATR on March 12, 2015 at 06:05 PM

    Thanks for the quick response.  I'm happy to see what I thought was true is the correct information.  We'll be joining jotform for sure!

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    JotForm Support

    Answered by KadeJM on March 12, 2015 at 06:09 PM

    Glad to help! We will definitely look forward to you joining us in that case! :)