The Revert button doesn't work

  • Stressed
    Asked on July 23, 2023 at 11:42 PM

    This is extremely stressful. The Revert button doesn't work 90% of the time. Haven't worked on this document in 2weeks and need to pick back up where I left off. Now, I've spent two days (50 hours) revising the same form, because I inadvertently deleted the wrong item and it saves immediately. There is no undo button and the REVERT BUTTON DOESN'T WORK. No way to view previous contents from 2 weeks ago. Then I have to retype all my work over and over and over again. No room for forgiveness if you're new to Jotform and inadvertently click the delete button.

  • Rene JotForm Support
    Replied on July 24, 2023 at 12:17 AM

    Hi Stressed,

    Thanks for reaching out to Jotform Support. I'm sorry that you're having a hard time reverting your form's old version. To better assist you, could you please share with us the link to the form you are referring to? Also, please specify to which version you want the form to be reverted. Please note that there is currently no undo button available to revert the specific changes automatically. I would suggest editing the form one step at a time.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • jgalindocole
    Replied on July 31, 2023 at 4:02 PM
  • Abdul JotForm Support
    Replied on July 31, 2023 at 4:50 PM

    Hi Jennifer,

    Thanks for reaching out to Jotform Support. As for your question about the revert button for this form, I've moved that to a separate thread, just to avoid confusion. You can check out my reply to that here.

    Please let us know if you have any other questions.