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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please be noted that you can reply to the original thread http://www.jotform.com/answers/536645 with your response. Since the other thread is already answered by one of our colleagues, we are marking this thread as answered. We request you to follow-up with the other thread if you have any questions with this issue.
Will do. Thank you.