File Upload: It keeps saying invalid file the PDF attachment

  • Helen
    Asked on August 7, 2023 at 11:42 AM

    How to upload my pdf bank statement file from in zoho I try several times it says invalid file kindly help me out

    Page URL: https://www.jotform.com/help/29-how-to-change-the-allowed-file-types-in-the-upload-field/
  • Camila JotForm Support
    Replied on August 7, 2023 at 1:07 PM

    Hi Elen,

    Thanks for reaching out to Jotform Support. Can you please provide the PDF attachment? so we can try to upload it on our end?

    Once we can hear from you we can move forward with a solution.