How to retrieve/reset form password

  • Rob
    Asked on August 11, 2023 at 4:57 AM

    What to do if you have forgotten the password?

    I find it crazy that the admin of the account can't disable the client-facing password without first knowing the password.

    The form is currently rendered useless

  • Justin_E Jotform Support
    Replied on August 11, 2023 at 6:30 AM

    Hi Rob,

    Thanks for reaching out to Jotform Support. You can retrieve the form password by logging in to the Jotform account of the form owner. Go to the My Forms page, Edit the form. Now go to Settings > Form Settings > Password protection. Here you can view the password and change it.How to retrieve/reset form password Image 1 Screenshot 20

    Give it a try and let us know if there's anything else we can help you with.