Form Views Inquiry

  • School Programs
    Asked on August 15, 2023 at 2:32 PM

    How often are these view counts updated on the usage page? My page shows 0 views at the moment, but I know for a fact that the form has been viewed more than that.

  • Ryan JotForm Support
    Replied on August 15, 2023 at 4:56 PM

    Hi there, 

    Thanks for reaching out to Jotform Support. I checked your account and it seems you currently have 0 form views for this month. There may have been a delay in updating the form views on your account. Please note that while you are currently logged in to your account while viewing your form, it will not be counted as a form view even when your form is embedded on a website.

    Reach out again if you have any other questions.