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    I cannot get my embedded form to show on wordpress site

    Asked by pnlcooper on March 30, 2015 at 05:47 PM

    Page URL:

    http://www.gnomondemoreels.com/hiring-gnomon-grads-survey/

     

    I have tried 3 methods to get form embedded:

    I pasted URL and was supposed to embed, didn't work. just showed URL

    Next I tried to use the Jotform plugin, and it is just blank space

    Then I tried to use iFrame, It shows but I cannot get entire form to show, even when adjusting the code.

     

    Please help me get this embedded.

    Page URL:
    http://www.gnomondemoreels.com/hiring-gnomon-grads-survey/

    Screenshot
    blank space wordpress
  • Profile Image
    JotForm Support

    Answered by jonathan on March 30, 2015 at 07:20 PM

    I suggest you start clean again.

    Try first removing any embedded form code on your WP page.

    Then try the following steps

    1. Get the Iframe code embed of the form.

    2. Login to your WP Admin panel

    3. On a WordPress "Add New Page/Post" page, click on "HTML or Text" tab above post textarea. 

    4. Paste the form iframe embed codes into the HTML/Text area.

     

    Save the WP page. Then, check again.

    Hope this work. Do let us know if still not.

    Thanks.

  • Profile Image

    Answered by pnlcooper on March 30, 2015 at 11:45 PM

    So I did as you said, wiped the page saved. Went and got Iframe code and e pasted on text tab and then published.

     

    It did not change that form is EXTREMELY cut off and you can not see it all.

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    JotForm Support

    Answered by Welvin on March 31, 2015 at 06:49 AM

    I suspect that the problem is caused by your current template. Would you mind giving us a temporary login so we can do it for you?

    For now, try using just the following codes:

    <iframe id="JotFormIFrame" allowtransparency="true" src="//form.jotform.us/form/50786837754168" frameborder="0" style="width:100%; height:1218px; border:none;" scrolling="no"></iframe>

    I hope this helps.

    Thanks

  • Profile Image

    Answered by pnlcooper on March 31, 2015 at 12:39 PM

    You were correct was theme problem. Changed theme and everything is working as desired. Thank you!

  • Profile Image
    JotForm Support

    Answered by Welvin on March 31, 2015 at 01:23 PM

    That's great to know and it's our pleasure to help. Please contact us again if we can help in any way.

    Thanks