Sign Documents: Download incomplete signed documents

How can you download a document with audit trail that contains signatures, but one party refuses to sign and refuses to decline?

Hi Marianne,

Thanks for reaching out to Jotform Support. To clarify your question, are you asking why the document can be downloaded even if it hasn't been signed or accepted by the other party yet? It's important to note that once the document is signed by one party, the option to download the signed document becomes active.

You can track all your sent documents and check their status if they are:

• Waiting for My Signature
• Waiting for Others
• Completed
• Canceled
• Declined

If you are looking for something else, please let us know.

Reach out again if you have any other questions.