Webinay Registration form for Donations Box is not working. It won't submit.

  • carlos@changeagents831.com
    Asked on August 24, 2023 at 11:43 AM

    I tried to submit my name and info to register for your Webinar on the Donation Forms that you are all rolling out, but the form to submit wasn't working. How do I sign up for the August 29 webinar?

    Carlos Da Silva

    CEO - Change Agents 831

    carlos@changeagents831.com

    Page URL: https://www.jotform.com/blog/webinar-introducing-jotform-donation-apps/
  • Shirized Ina Garces JotForm Support
    Replied on August 24, 2023 at 1:07 PM

    Hi Carlos,

    Thanks for reaching out to Jotform Support. I'm sorry this is happening. Can you tell me if you encounter an error when submitting the form? If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here. In the meantime, can you try clearing your browser's cache or use a different browser when filling out the form? If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.

    Keep us updated and let us know if you need any more help.