Disable/Edit payment confirmation email

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    Asked on April 13, 2015 at 02:12 PM

    Our customers are receiving a confirmation email that is alarming because it has characters that don't really make sense for our purposes. Is there anyway to disable or edit the email confirmation they receive for their payment or their "order" in this case?

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    Answered on April 13, 2015 at 03:40 PM

    Thank you for contacting us.

    There is an email Autoresponder configured on your form. You can delete the Autoresponder, or click on it in order to change the email template.

    It is also possible to restore the email template to default format:

    Delete the Autoresponder

    Add a new Autoresponder

    Please feel free to contact us if you need any further assistance. We will be happy to help.